COVID-19 is Leading to Intelligent Automation Implementation

Artificial intelligence has been steadily progressing for some time now, transforming from a term largely associated with video games and science fiction to an integral part of almost every industry known to man.

When the COVID-19 pandemic hit, many human-based industries had to shutter to help keep the virus from burning through the population at an accelerated rate. While things have certainly improved, companies are now looking for new ways to mitigate its effects – and the effects of any similar future crises.

Into this gulf steps intelligent automation (IA) a combination of artificial intelligence and automation which seeks to help companies recover from the effects of the pandemic and become more resilient in the future. IA has been around for a while, but while it was previously considered to be a nice optional extra to have on board, its deployment is now becoming more of an essential component of the supply chain industry.

IA can not only automate the more mundane (and now potentially infectious) elements of supply chain work, but can also help organisations generate insights into workflows, people, and processes, which can refine those business elements and help decision makers make better and more informed choices about future industrial direction.